Hi @divine0 , and welcome to our Community 
It looks like you have tried to create an account with us previously, therefore the app wants to verify your ID. Please, make sure to follow all the steps referred in this Topic to regain access to your account 
When i try to login via phone app i enter my phone or email but i forgot my pin code and i’ve been confirming my ID and selfie 2 times and nothing from you guys, only errors and bugs in your app and i cant acces my account now.
Hi @badsteff ,
Welcome to our community. 
Sorry to hear about your login problem. Kindly checkout the solution mentioned above. Hope this resolves your issue 
SG | Community Team
