@SG.Mandal We’ve been facing problems accessing our Revolut Business account, everytime we try to login, whether through the website or the Revolut Business app, it requires the confirmation of access by sending a code to our email, but it turns out that we do not receive any of the confirmation codes sent by Revolut.
The last time we were able to receive a login confirmation email was May 24th, since then we have been unable to access the account.
We’re sorry for sending this message in this topic, we know we should have created a new topic for this, but we weren’t able to find a way to create a proper new topic here in the community. Could you please help us with this issue? We have sent emails to support@revolut.com but we haven’t received any response yet.
@SG.Mandal Thank you for your reply.
I’ve followed the informations suggested on the FAQ page you shared.
But yet, our email is not receiving the verification codes sent by Revolut.
The email is working perfectly (even the notifications from this comunnity is being send to the inbox), we’ve checked our spam and we’ve even added no-reply@revolut.com to our “safe senders” list as suggested in the FAQ page, but still no code has arrived when we try to login.
I really think this problem might be from the Revolut’s side.
We are kindly looking forward to the solution of this issue. Thanks in advance.
Hi, since three days I have been unable to login to the account for my Revoult business. I have tried many times, but unfortunately, I am unable to get a confirmation email. I have checked my domain, which is working fine. @SG.Mandal
So sorry to hear that you are unable to get the confirmation code. Can you please check the FAQ link I have mentioned in the solution? This will help you to resolve your concern.
I have complied with the advice provided on the FAQ page.
However, the Revolut verification codes are not reaching our inbox.
Even though the email is functioning perfectly (all alerts from this community are delivered to the inbox), I have checked our spam folder and even placed no-reply@revolut.com to our list of “safe senders” as advised on the FAQ page, the code for our login is yet to appear.
I sincerely anticipate finding a solution to this problem.
Have you checked that the email address you entered actually matches your actual email address?
It might sound a silly comment, but even I have been known to make an undetected mistake in the address - dots in the wrong place and no @ symbol for example… the addresses “looked” right, but were clearly not!
I appreciate your quick response; however, the contact form link is not getting generated. Is there a way I can get in touch with a live agent in order to resolve the issue, or is there a way that you can connect me with a live agent to get this resolved?
@imperialgateway, Please check the FAQ link I have provided just before Graham’s reply. You can see the ways to contact us without logging in to your application. Hope that helps.
I would like to say that, after following all the advice, we’re still unable to connect to our account.
@imperialgateway we know what you’re going through, we are over one week without being able to access ou account too, beacuse the login code is not sent to our email, just like in your case.
@SG.Mandal we have have fulfilled the form you shared. Could you please help us with this? As you see, @imperialgateway are facing the same problem, so it’s definitely a problem from the Revolut Business’ technical side.
I am really sorry that your issue has not been resolved yet @Ingreentech.
This is a public forum and for this problem, we need to have some of your personal details. Therefore, we are requesting you to kindly contact our business team directly so that your issue can be resolved.
Kindly check this FAQ link where you can contact them by chat without logging in to your app.
Revolut Ltd (No. 08804411) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562)..
Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD.
Insurance related-products are provided by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. Revolut Ltd is an Appointed Representative of Lending Works Ltd for the activity of “operating an electronic system for lending”. Trading and investment services are provided by Revolut Trading Ltd (No. 832790). Revolut Trading Ltd is an appointed representative of Sapia Partners LLP (No 550103) which is authorised and regulated by the Financial Conduct Authority. Revolut Trading Ltd is a wholly owned subsidiary of Revolut Ltd.
. So sorry to hear that you are not receiving the confirmation code. 
This will help you to resolve your concern. 
