@Richie190173 Hello and welcome to the 
community. 
I’m sorry to hear that you’re still experiencing issues logging in even after trying everything. 
Have you tried uninstalling and reinstalling the app? Also, make sure that you’re using the latest version of the app and that your phone has enough storage and memory to run it smoothly. 
If you’re still having trouble, please reach out to us through this link on our social media so that we can help you further. Don’t worry, we’ll get you back up and running in no time! 
Veda | Community team