I am trying to verify my account ,i took 4 times pictures of national identity card and still is geting rejected,what to do?
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Hello, Iām trying to create an account, but I canāt go any further then the identity verification. I took the photos of the document and myself, but it says it couldnāt verify my identity. It seems it is expecting a resident permit card, but my permit is not a card. Is there any other way to verify my document?
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I am trying to use my revolut app and itās still on 60% verification for the past week can someone help with this as I need to use the card asap
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Hello! I canāt use my phone camera is there any other way to verify my account?
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Hi, I canāt verify my account, as the camera on my phone isnāt damaged, so the photo quality isnāt great. I can however provide proof of identity and my documents for verification. Itās very frustrating.
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Iāve been waiting since August for my account to be verified. Itās utterly ridiculous. Provided all the requested info promptly, but I keep getting ignored by support.
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Hiā¦ I got my wife a card but it will not verify,she has put money on it but it will not let her past verification to go to in app chat
hello i dont have access to my old number that i signed up with originally. i would like to set up an account with a new number, but it doesnt let me. how do i proceed?
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Hey. I have same old problem with This card has been terminated and caāt be linked. etcā¦ Can you, guys, help me? 
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Hi, sir,
I am contacting you because i have got some problem with the confirmation of my identity and i tried it many times but itās still not working and i donāt know why,
The fact is that they are asking me about my piece of identity, so logically i am using my passport, i have student visa and i am applying for my residence permit (i have also the stamp on my passport which it proves that i am legal in poland) and after i am taking a selfie picture for making sure that i am the real person who is managing this bank account,
Therefore, after a few moments, i am receiving an email which is explaining me that you canāt identify me and approving my documents or my selfie has been taken incorrectly but i am pretty sure that everything was alright on my side, you can read as well my documents and i am recognizable on my selfie picture,
i need your help from your support to find a solution as soon as possible,
in addition, i must continue to use my revolut account for managing my stuffs and i am waiting you for the confirmation of my identity,
King regards,
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Same problem, Iāve trying to use my account but the app doesnāt work, it says āWeāre verifying your identity 60%ā, havenāt change in four weeks, could someone help me with this?
Hi, could you please help me? I tried to open an account a few days ago but failed at the identification stage. Today I want sign in and fix the problem the APP shows me āYou opened an account beforeā and I cannot proceed. Could you check for me, thank you so much.
Why live agent keeping ignoring me ?
I have no ideaā¦ What do you mean writing āignoring meā. Donāt you get info about āETAā?
Hello everyone
I am Syrian, living in Cyprus. Iāve just got my visitor residency here. The residency ID needs 5-6 months. In order to verify my account I either have to show my (student or work visa which i donāt have), or take a photo of my Residency ID which as I said needs 5-6 months.
I have a paper (only written, no photo) that i am a resident. So what can I do?
I can take a photo of my passport (Syrian) and a photo of the residency paper for verification, but no such option is suggested.
Need an urgent help please.
Hi. How did you solve this. I am waiting over a month for a response now. Itās hugely stressful and with Christmas coming I am under severe pressure and canāt access my money.
Yes, it takes very long
Hi
Iām giving up soon.
Verifying identified maybe ten times.
Completely unprofessional.
Do I have to take my pictures, passport and selfie, in a professional studio to oblige revlout?
I have the same issue. I had to bring some more documents to be verified, but sill have not received any feedback. My account is sill blocked.
SO this whole process lasts now since the 13 Nov 2020. And I donāt know what the problem is.
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Hi there, Iām trying to set up a Revolut account (Iām based in Ireland) and I canāt verify my identity because my passport has expired (31st March 2020) and I havenāt been able to renew it because of the corona virus. The only other forms of ID I have are my Irish Driving Licence and my Public Services Card but Iāve read that you donāt accept those either. How can I verify myself? Thanks!
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