I had fraudulent activity happening in my account and thus needed immediate suport. I contacted the support at 17.50 and the ensuing conversation with support staff abruptly ended at 18.00. I was subsequently barred from responding to the support staff’s messages who requested more information as I the support hours had officially closed for standard users.
I suggest that support staff be able to lift this restriction for the duration of a customer interaction.
Hi there.
Very sorry to hear that 
Have you blocked the card from the card section of the app?
Please drop me a direct message so that I can help!
Best,
Andreas K.
Andreas, is disabling the card in the app the only option to stop suspicious activity? What happens if my card and phone get stolen? On a Friday after 6pm?
Apologies, I’ve found the answer myself:
Block your RevolutCard in the app anytime, or call our automated phone-line +442033228352
Time to write that number down somewhere safe …
That’s right, you can block the card if you call to +442033228352.
Just to clarify, Support team is available from Mon—Fri: 6am—10pm & Sat—Sun: 12pm—6pm (UK time)