Hi @leojosefm and welcome
Which possibly proves you account is still active at least.
There have been some known issues regarding iOS from what I recall.
There is a least [one topic here] with a suggestion which may help.
You should contact Revolut outside the app. You can do this [in the following ways]
@BrenRev1 @Delasheras welcome also to the community.
The last link provided in my post about contacting should also help in your cases too.