Solved for me. Thanks.
I got same issue. My problem is im not getting verification emails at all.
Hi, I cannot log in from my new device (same phone number). When I launch the app it asks me the phone no and code (which I know). Then it asks me for the email, but it wonāt accept it as the app says āalready in useā.
It looks like the process to create a new account which fails and it wonāt recognise neither my email address nor my phone number to sign in.
Have you got any advice on how could I sort the problem/talk to someone since I cannot use the live chat in the app?
Many thanks
Same problem here, @anon33247966 can you help us? Iām using the latest version of the app, when Iām putting my passcode it says itās a wrong one when I try to authenticate using email, and I click on āAuthenticateā button, I got the same message as @Juliusk
Same thing Iāve been trying for 2 hours to log into my app. Iāve formatted my phone Iād to reinstall the app back.
Worst online bank ever. Nothing works, persistent issues.
Please resolve as quickly as possible.
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Same issue. Have to reinstall the app now there is no option to login, just the option to create a new account. HAs anyone had this resolved? Very frustrating as I canāt access funds in my account.
hi. how was this solved please?
Hi, I also canāt login to my app. I tried to register a new number for my revolut app but something went wrong and now I cant log in at all because both numbers are not working. Please could you help me? Thanks!
Supermom2019. Thanks so much for the fix. your workaround worked 100% took a couple of attempts but it was q00% accurate. Thank you
Changed my phone, canāt log in on any phone. Please help imediately. Thanks!
Iāve got the same problem. I canāt login anymore on the Android phone. When I try to open a new account, it tells me that Iām already registered. When I try to login, the passcode is declared wrong (which it isnāt) and it tells me to open a new account - which the system doesnāt allow anyway.
Supermums Workaround doesnāt help for me as I donāt get verification Emails. Can you help please?
Many thanks in advance.
Some problem here, I havenāt logged in for some month and it logged me out and now I canāt log in anymore. The app canāt handle google accoutn verification emails, it sent sms to me with verification number, but didnāt let me type in, changed the page to enter my four digit number than frooze. Did anybody figure out what to do?
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It was resolved! Try contacting them through Facebook message.
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Did you delete the app? and download again? Mine is still doing thatā¦
I did delete-reinstall the app. Did not help.
Try contacting them through fb/twitterā¦
Hello! I have the same problem. Did you find a solution?
Yes, the following works.
- Open Twitter (and register if you donāt have an account)
- send @revolutapp a tweet explaining you have a log in issue and require help
(You may need to do this by replying to one of their tweets to begin with, so donāt share any personal info) - they should reply to you via twitter with a direct message (within 30mins in my case) and you may need to verify your identity
- here you are talking directly with an operator who will probably reset your account. This will enable you to enter details as an existing customer on your app.
Strange that itās necessary to do this via Twitter but I saw someone else on the community was successful and it worked for me.
Good luck
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Thanks for the tipā¦ it helped me a lot - my problem is now resolved!
Hello, I log out and canāt log in anymore to my revolut account can anyone help me, please?
When I want to log in first it asks for mobile number and after that, it says we send a notification to your email but they never do so I am stuck canāt log in. I checked inbox spam everything
please help