The app is still validating my information. It seemed ito befrozen.
Could you please assist on this?
Thanks!
I can see your account fully verified!
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Hi Revolut, I am a new user and have a verification problem.
My British passport expired in 1995 and I have never renewed it. (I am a British citizen by birth and have lived here all my life).
I dont have a driving license either, so what do I do.
I topped up by a debit card which is verified by the way and I have been able to use the app to buy BTC and Eth.
Please help
ps. I am on the electoral role so you should be able to verify me electronically.
Are you sure you are not already verified?
Have you checked in the app?
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Hi Tony,
Unfortunately note. It is still looking for verification.
Please help me I’m having the same problem.
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You need to contact the in app help. Type ‘Liveagent’ to get past the bot.
There may be a wait as help is a little slow at the moment.
The in app help is not work in either.
I also have a problem with verification.
What message do you get?
No message just it’s pending. And on live agent no message at all
If Verification is showing as pending you just have to wait for it to complete.
It’s exactly the same with me.
How many hours it could take?
Tony P Thank You. I have been waiting for 2 days should it really take that long
I cannot answer that question I’m afraid but it may be days rather than hours I fear.
If you are unable to contact Rev via the in app function it may be worth using contact via Twitter.
Thank You for the advice will try twitter
Hi guys! We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.
My account is taking a while to get verified and i have loaded some money into my account which i cant use. How long will verification take