100% the same issue as Kate. It sucks.
I have 2 phone numbers and yes, it’s true I don’t remember which one I used.
But regardless, I tried both numbers, several times and 2 different smart phones and each time I get “sth has gone wrong please try later”. There is absolutely no way to contact support.
On the login screen there needs to be a support link to access support for the thousands of users who face this issue.
This is not OK for a company who claims to have a bank licence.
You cause lots of unnecessary stress for users, and frankly, FB, community, Twitter is NOT the way to sort this out, Andreas!
hi i am also unable to access my account via the app. ive been trying for a few days now and still not managing. could you kindly help please.
Hi, there. I have the same problem. I had to uninstall the app as I was sending my phone for repairs and now I cannot log in after reinstallation. The app only presents me with the screen for new users, there’s no “Sign In” option. Can you help?
Hi, I have the same problem here. Had to reinstall the app and now I cannot login anymore. Can you help? Cheers
I had to uninstall the app, then when I reinstalled it, now it requires me to sign up again. How can I use my existing account? I can’t send you a direct message as I just created my login here. I need to access my Revolut account asap, and there seems to be no way to access it through the app again. Please help me fix this asap. Thanks. It’s urgent.
I uninstalled the app, then when I reinstalled it, now it requires me to sign up again. How can I use my existing account? I need help urgently to log in my account and can’t find any way to send a message to anyone. Thanks for contacting me and resolving this asap.
I can’t do anything either. Yesterday I tried to top up as usual and it rejected several times.
Today, the error kept showing. So I uninstalled it, installed it again and now I can’t even log in. I just keep seeing pop-ups with errors and ‘try again later’.
I’ve tried to login at least 10 times and there’s simply no way. Just great.
I have the same problem, I can no longer login to Revolut!
Andreas, are you the person to go to with this type of problem? I’ve been unable to log in for over two months now - as described in my post from 23rd March. Can you please advise?
I have exactly the same issue.
Please someon help! Can’t access my money… X(
I am facing the same issue. Can someone please help me ASAP?
hi, i have the same problem, can you help?
Hello, I am having the same problem. When I am trying to log in, (I have deleted the app before) I receive a message that my ‘‘account’’ is with 0 euro, so they cannot confirm that it is me. how come? After creating the account, you must transfer money to it.
I am having same problem as Kate at the minute…I have pulled most my savings into revolut for trading stocks and now I can’t do nothing, I am losing my mind. Don’t need this coupled with Covid19
I have mouth to feed.
Please help asap!!
Same problem here. I’ve installed the latest app update and it seems that the issue appeared after I did that.
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