I’ll be happy to shed some light on the issue that appears to be affecting Revolut users.
After contacting the complaints team I have received the following information.
Thank you for your email.
After investigating your case, it seems that we are currently experiencing an ongoing issue with some users being unable to create a new passcode.
This issue has been already escalated, and our relevant team is already working on it. Unfortunately there’s not a timeframe for this to be solved, but we are doing our best to fix it as soon as possible.
I kindly ask you to wait a few more days and come back to us for an update if this is still not fixed.
Sorry for the inconveniences.
Have a nice day,
I will keep chasing this up and update the community when I hear anything more however I do urge any affected users to contact the team as I’d assume this will help put a figure to the number of affected user’s and help detail the bigger picture on the issue.
Hope this helps.