Anyone having issues?

[VelevB]

For about 2 months now the trading platform seems to be very slow in opening Buy/Sell option, initiating the transaction + I regularly get a message for connections issue. This caused couple of my transactions to occur a bit later then intended, hence purchasing stock at a much higher price then planned.

Anyone having similar issues with the trading platform?

[B19]

All the time. I can’t buy any shares, because it just freezes. I uninstalled it and installed again and it just doesn’t work. I am so angry right now.

[Regalia]

@Roy1987

If that is isn’t working, give Revolut a call.

@Roy1987

You should have a phone number printed on the back of your Revolut card.

That won’t work. There is no one to talk to on a phone. Please do not give out wrong information to the people.

[Regalia]

I tried putting all relevant information already into this thread:

Please read this first for help! How to contact Revolut.

I created this thread so new users can see the information they seek right away. I think these two points answer most of the questions I have read here in the past few weeks. There is NO telephone number to talk to a live agent from . If you want to contact Revolut for a complaint then please click here. For further help please take a look at the Help centre here. The official Facebook account is here. The official Twitter accou…

[ektaB]

Hi Pato1,

Try using another mobile device if you can. Install Revolut app and your email on the same device and then restart this process.
It helped me two days ago, I could not login or reset my passcode and I was not even able to reach to chat with a live agent.
Then I used my husband’s mobile and apparently every thing was fine and I could reset my and see my account.

[cristianpaypal]

I have the same issue , just erased my phone this morning and now when im trying to log in i get a blank page when i click the link in the mail , and then it takes me again to the phone number input ! how can we resolve this issue ?

[Timw]

hi. ive had problems trying to sign into my existing revolut account after getting a new phone. It takes me through sign up process, then says i need to sign in as ‘i seem to have an existing account’ Then it sends me back to the beginning. Dont know what to do

[Nicoloferrero]

I’ve unfortunately deleted my 2 virtual CC and now the app doesn’t get me in, I can’t do nothing right now, I just hope someone will reply me asap. Thank you in advice

[Tasha]

Hey, I can’t access my app, it keeps closing as soon as I open it, I’ve updated it & still having the sand issue, HELP !! This is beyond frustrating!!!

[Yuda_Li]

Hi I can’t access the app also. try to reinstall but it doesn’t work

[floringica]

Hello,

I have the same issue on IOS. The application worked fine yesterday but now when I click on it the login screen apears as in trying to get my face ID or PIN but it crashes immediately.
I have an iPhone X running iOS 13.4.1.
Please help me!

Thank you,
Florin

[Sylwester23]

Hi . I have problem . Im getting " we’re sorry , something has gona wrong. Please try later
What can I do?

[HazenootDirk]

I also have the same problem, I type in my phone number and it doesn’t send and sms. If I try forgot phone number and then type the phone number I
Registered with then I can type in my pin. But after more than two weeks I keep getting: something went wrong try again later. Then I have the option chat with us when I choose that I just get a blank screen but no support chat.

Please help me with this issue thanks

[Maikelbrody]

Hello,

I have a problem with “something went wrong, please try later”. It’s been since I have created account and I couldn’t log in even once. I tried to install app once again and on different device. Is there possibility to delete this account so I could try to create another one or other sollution to this problem??

Thank you

[Otteau]

Request for new ID twice on email. Is it authentic? I don’t trust it. What should I do?

[Frank]

You might want to talk to support via in-app chat.

[moord01]

I can’t reset app it tells me something went wrong! I can’t chat with anyone to sort it out. I can’t access my money completely stuffed!

[Mhafez]

I followed all the instructions and till now I can not generate payment link.
Please some one helppppppppppppppppppppp.

[DTsvetkov]

I’ve reinstalled my iPhone 7 and when tried to login in the app it said that my passcode is wrong. I’ve choose the “Forgot your passcode” option and it send me an e-mail. Opened the link from the mail and entered a new one and still it says that my passcode is wrong. I’ve send selfie with my ID and it only opens a window that says “All chats” and has nothing on it It’s really frustrating - can’t access the in app support, can’t get in touch with someone to help me sort out this situation. What should I do now?

[artipp]

I cannot setup my account past the question asking what I will use revolut for.
It just says there is a problem and to try later.