The app is askin me to verify using a selfie but no longer recognises me
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@robdcon Hello, Welcome to the community. We are sorry to hear about this.
Have you tried following the below steps?
- Take the photo in good lighting
- Remove glasses and hats
- You must be the only person in the frame
- Make sure camera/microphone access is enabled for Revolut
- Position your face in the oval
- Follow the guidelines and adjust as needed
Let me know if this helps.
Veda | Community Team
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