Exchange rates using Revolut in Vietnam are poor and significantly lower than fx rates. First example I was given rates of 30022 dong to pound using Revolut when in fact the the fx rates are something near to 30624. Before anyone else blames this on Bank ATM poor rates, Revolut automatically sent me a message when I arrived in Vietnam quoting a similar poor exchange rate.
Can anyone else please explain this difference please. It sure adds up when I withdraw! I am asking here because the help desk hasn’t yet answered my query.