My attempted payment for beer has been declined 10 minutes ago. There has been an incident like this almost every day now for the past few weeks. Revolut support have acknowledged issues with payment processing.
This is a huge issue. It is incredibly embarassing to try to pay for dinner and have the card declined in a packed restaurant. And then see other patrons glance in your direction as you try several times with the waiter also starting to get agitated. I now consider my Revolut card to be a cute gimmick, toy card, not a real card. I have absolutely stopped recommending it and I am thinking about looking into alternatives. I seriously don’t dare use the card in environments where there are other people around, and I now carry a lot of cash to be able to still pay in case of problems. Which brings me to my other point.
How about waiving the ATM fees while there are payment processing issues? Obviously, if we can’t reliably use the card to pay, we need more cash – and it’s not our fault. This would help restore goodwill.