Waiting list…

Once again, the problem with the waiting list…
I have been on the waiting list for a while, I also have sent an email to them but still no answer. Wanted to know if it will take much longer and if anyone has had the same problem?

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Hello @Adamiii14 :wave: ,

Sorry to hear about the trouble you’re facing. Have you verified that your country of residence is included in our list of supported countries?

Hope this helps. :blush:

SG | Community Team

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Please help,i have the same problem

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Hello!

I have the same problem. Trying to sign up from Poland.

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My country residence Israel

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Hi @Sportsman! Have you tried to log in to your account and finish the registration process in order to activate your account? :hugs:

Thank you, @alexsey, for confirming the country, but unfortunately we are still not live in Israel. You can see the supported countries here.

SG | Community Team

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@SG.Mandal When I try to log in, system writes that number phone isn`t connected with active account.
How can I finish registration?

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Sorry to hear about the error message @Sportsman. You can change the phone number easily by following the below steps:

  1. Open the Revolut app on your mobile device
  2. Dismiss your old phone number login if you’re prompted
  3. Tap ‘Log in’
  4. Tap ‘Lost access to my phone number’
  5. Follow the prompts to change the number

Please let us know if you still face any issues. :pray:

SG | Community Team

I am having the same issue in the United States

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Hi @Hwaters6520!

We are happy to hear that you want to open an account with us.

We’re currently in the process of transitioning to a new partner bank in the US, to bring new and improved products and services to our customers. And while we work on the transition, we’ve had to pause the sign-up process for new customers.

We will let you know via email once the account is ready to be activated.

Thank you :hugs:

SG | Community Team

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Is this still going on 16 days later? I’d like to send money to my friends in the EU but I am on some waiting list. Any help?

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Hello @Brennon :wave: ,

Welcome to our Community. We hear you about wanting to open an account with us. As we’re currently in the midst of transitioning, the onboarding process hasn’t started yet. But no worries, we’ll send you an email once the account is all set for activation. :pray:

SG | Community Team

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I can not get acces to a revolut account. First it says that I will get an email when my account will be ready, and the only email I got it says that they are switching banks or something. This was two weeks ago and nothing changed. I am from USA. Help!

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Hello @Me2024 :wave: ,

Welcome to our Community.

We understand your eagerness to open an account with us and we’re thankful that you’ve chosen us for this. Unfortunately, we haven’t initiated the on-boarding process for the USA yet, as we’re still in the process of migrating to a new partner bank. Rest assured, once we begin the on-boarding process, you’ll be the first to receive the news. :pray:

SG | Community Team

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