Verification of funds


#1

I’ve uploaded my documents over a week ago, after the help chat said they had lost my initial documents I had uploaded. ( always handy when someone loses sensitive info). The chat support is rubbish. If only they made it easy to speak to someone over the phone. Poor service all round.


#2

You can try:


#3

@AndreasK please help


#4

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.