Transactions API issue in Sandbox

Hello. I’m having an issue retrieving transactions through the sandbox’s API. It seems to be affecting transactions before a certain timestamp.

I requested all transactions from 2022-02-20T15:33:59.07100Z, which last week worked, fine but right now it returns the error:

{
    "message": "Oops! An error occurred while processing your request. It has been logged for further investigation. Error Id: 53859efd-c269-4d71-9229-fc21c14d87c9"
}

It seems that the issue happens when trying to retrieve transactions where the from value is just below 2024-02-20T11:30:06.00000Z, as from that specific timestamp onwards one transaction is returned successfully.

Has there been any recent changes that could be causing this?
Thank you

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Hi @thiagohipolito, welcome to the community!

There was an intermittent issue yesterday in the Sandbox which was fixed shortly after. Please try again and let us know if you still encounter any problems.

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The issue is fixed now. Thank you for your attention :slight_smile:

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Great to hear that your issue got resolved @thiagohipolito. Keep exploring our community. :r:

SG | Community Team

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