Top Up Pending *urgent*

Could please anyone help? My boyfriend is trying to contact you through the chat but it is offline. He has his transfer pending but he needs either the money available tomorrow the latest or to cancel the transfer. Could you please get in touch ASAP?

You need to tell him to contact Rev by Twitter or Facebook

He was able to talk with someone after a while and now he has been waiting
from 12.30 pm a contact from the financial department and nothing… He has
a rent to pay tomorrow and a lot of money pending with the transfer… I
don’t know if it is usual this amount of time waiting for a urgent matter
like this.