Top up- Card type is not supported

Hello,
I am from Greece but I am currently living in UK , so I activated my revolut account with my UK address and phone number. It seems, though, that when I am trying to top up with my Greek Visa Debit card, I get the message that the card type is not supported. Does this have to do with my activation details?
Thank you in advance.

Hey @zoikou :slight_smile:

Probably not, I guess this might be the problem:

Greek cards are, AFAIK, or were last time I checked, unsupported due to capital controls :frowning:

1 Like

Hi there. Unfortunately, due to capital controls in Greece we currently do not support Greek Cards. We’re working on a solution as we speak. In the meantime, you can Top Up your account via bank transfer.

2 Likes

Hi AndreasK, do you know if the same issue is on German Debit cards?
I could top up since one month ago with this card and now the app says: this card type is not supported.
Thank you in advance for your kind support,

Hi there. No this particular issue is only related to Greek cards due to some local regulations. Have you tries to contact our in-app support team?