…careful with your choice of arguments!
If you want to go down the “signed a contract”-argumentationroute, questions might arise why people are now “public betatesters for changes” without signing a contract, OR why there was no warning in advance that they are now part of “testing”, nor a message of “ongoing changes within the top-up-process within next few weeks” giving a specific timeframe where reoccuring top-ups will NOT work due to the many changes AND how this could be interpreted as breach of the contract between users and revolut (can’t use the service as “r” keeps messing with the system)
Remember the other threads where we “discussed” why swiss customers getting more and more annoyed with revolut? Add “now, we can’t even have reoccuring topups anymore as revolut changes the requirements on an almost daily basis” to the “Another thing that used to work”-List.
Just think about this: we swiss don’t have a reliable topup-method anymore (except using Transferwise, a direct competitor to revolut); cards may or may have not fees, CHF-iban has changing reference-requirements leading to a sh…tload of rejected topups, depending uppon the changes (and enforcing them), users from certain banks can’t use that bank to enter the topup (no “new line” features in online-apps)…
As said before: if they want to get rid of swiss customers, they sould send an e-mail, telling they’re leaving swiss market and to transfer the money out, refunding payed services aso, and “go with honor”. But not continuisly making the service miserable for customers.