Stuckkk in document verification


#1

@AndreasK

My documents are still waiting in pending status since yesterday.
At the time of submitting it was showing 10 mins but I am still waiting for the process to complete.

Can you please help me in this.

Thanks
Ashish


#2

Hi there.

Thank you for contacting us.

As I can see you’ve managed to verify your account :slight_smile:

Best,

Andreas K.


#3

@AndreasK

I am currently located in UK, is there any charge for getting the physical card.

Thanks
Ashish


#4

Yes, for delivery. You can find all card related fees in the FAQs.


#5

Express delivery costs 12£ and standard delivery 5£.