I cannot sign up for a new personal account although my country is supported (Bulgaria). Moreover, this message comes right after the phone number is entered (and successfully authenticated via SMS) and before any country, ID, email, or any other information is entered in the app.
Please advise what could be the problem and what am I supposed to do to resolve it.
Welcome to our community. Sad to hear that you are unable to sign up with us. Could you please confirm us the message you are getting so that we can help you further?
The message is " Your account will be opened, you will receive email when it’s ready".
But of course that cannot happen as I have not entered any email address yet nor any other personal information. The message comes up shortly after the tel. number gets confirmed via SMS and that’s it.
Hi there,
I am reaching out to inquire about the status of my account with Revolut Bank.
I recently received notification that my account is on a waitlist status, and I would appreciate some clarification on the reasons behind this status. Additionally, could you kindly provide an estimate of how long it will take for my account to be activated?
Welcome to our community. I understand your concern regarding the status of Revolut account. Could you please confirm the country name which you used during the registration so that we can help you further?
Thank you for confirming that @Rahul. Unfortunately, Revolut is not yet operational in India, so you have been placed on a wait-list. If you would like to register for Germany instead, you will need to cancel your current registration and start the registration process again using a German phone number. Please contact us at help@revolut.com to cancel your current registration. We hope this clarifies the process for you.
Thank you for confirming the country name @Jur87. I would request you to kindly login to your app and finish the registration process to activate the account.
I have down loaded the app and gone through the prosses of setting up an Revolut account aweek a go, I seem to have the same problem has others, waiting for an email from you to finish the prosses of setting up the account.
I am in Gibraltar is there a waiting list, if so how long would I expect to wait?
Thank you for confirming the country name. We are not operational yet in Gibraltar. You can check our supported country list here - Supported countries
We’re launching in other places around the globe soon, so stay tuned!
@SG.Mandal I have exactly the same issue. I not sure which country I selected (if I did it at all), but I’m using Poland number for signup. Could you check what is a status of my account? I believe I didn’t enter email address before, so I can’t receive any info to the email
Welcome to our community. We understand you wish to check the current status of your account. I would request you to kindly send an email at help@revolut.com so that we can help you further.