Problem with my passport for identify. New here. Please help !

I should also mention that I’m an American living in France, so I have American Identification (Drivers license and passport) and a french phone number. Is that a problem for verifying identity?

Hi there, Revolut has asked me to verify my identity with drivers license, passport, and a selfie. Both forms of ID are still valid, I made sure the photos were clear, and yet Revolut has emailed me back saying they could not verify my identity 3 times. There is no one I can contact about this issue because I cannot even get into my account with the the identity verification. How do I speak to somone directly about this and verify my account?