Problem deposit

In a hotel in New York, I left a $500 deposit with my Revolut card. I still haven’t received it because when I contact them they tell me there’s a problem with my bank so with Revolut. Has anyone had this kind of problem? Thanks in advance.

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Hello @AVINEN :wave: ,

Welcome to our community. I understand you are worried for the money which is totally justified. To check this whole situation, we need to check your account thoroughly which is not possible from the community at the moment. Kindly contact us through in-app chat so that we can check it further. :pray:

SG | Community Team

Deposits for hotels can take up to 30 days (generally 7 or 30 for holds, but hotels the latter).

So you should see it on the 30th day when the payment returns automatically as the merchant isn’t going to collect it.

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Merci beaucoup je croise les doigts.

Thank you very much, I’ll keep my fingers crossed.

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Thanks for the help @Carl_1460.

Please let us know once you receive back the fund @AVINEN. :pray:

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SG | Community Team

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