I requested a virtual credit card almost 24 hours ago during a weekday. I got a message saying that we are processing your request. Please wait 10 minutes. I wrote to customer service on chat. Since last 2 days. No response at all. Am getting nervous! Any suggestions? I tried sending a message to Facebook . No response yet. Bad user experience for first try with revolut!!!
Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.