I’ve been waiting for my verification for a week now. The support is really poor, I barely get an answer. I needed to provide more documents (4 days ago), which i did, but since then no one answered. Could anyone help please? I am really struggling without my card…
Unfortunately they support is almost not existing.
You have just the same problem what many, many others.
It is so strange… i have been using revolut for a year, and I always got prompt reply from the support team. Except now
Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.