No support, after many days


#1

Hi there,
I’ve been waiting for my verification for a week now. The support is really poor, I barely get an answer. I needed to provide more documents (4 days ago), which i did, but since then no one answered. Could anyone help please? I am really struggling without my card…
Thanks
Andras


#2

Unfortunately they support is almost not existing.
You have just the same problem what many, many others.


#3

It is so strange… i have been using revolut for a year, and I always got prompt reply from the support team. Except now


#4

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#5