No card in envelope


#1

I ordered my revolut card a few days ago. Today I received an envelope with no card inside. I do not know who to contact to discuss this as I need this card urgently. The in app chat feature is not allowing me to speak to anyone

Can anyone please help me?


#2

You should be able to talk through the SUPPORT chat im the App?

Have another look…


#3

I have tried to but no one is responding to me


#4

Try contacting @RevolutApp on Twitter :smiley:


#5

I don’t have twitter - any other way?


#6

Well, you can’t DM here on the community yet as you’re a new user, but I’ll go ahead and tag @AndreasK and he’ll help you out :slight_smile:


#7

Thank you @c0stin

@AndreasK would you be able to help?


#8

Oh no! Really sorry to hear that.

I will send you a direct message now to sort this out.

Best,

Andreas K.