I have been trying for the last 4 hours to exchange £200 to Euros, each time I try I get “Unfortunately Revolut has stopped” I got in touch with support about 3.5 hours ago and they said the problem was at their end and tech support were trying to sort it out, 4 hours ? am I the only one ? it transferred the money onto the card OK I had to use my normal UK debit card in the shops today
it works fine with me.
Maybe try to exchange other amounts ?
Is your internet connection working with the phone ?
Close the app and restart again.
Does that change anything ? Or what did you try so far ?
Thanks for repyling
Yes I have tried other amounts,
Internet is working fine, as I said I loaded the card with £200 just before trying to exchange into euros.
I have closed the app and restarted the phone
You say you had to use your UK card because you couldn’t convert…
Maybe I misread something, but you don’t need to convert anything to spend with , it will automatically convert to the proper currency on the fly, without any need for prior conversion/exchange
What I meant was I did not have enough money on my revolut card because it would not exchange my money from £s to €s so I used my normal UK bank card.
I just got onto support again and they sent me a update it is now working.