Identity documents not verified


#1

My identity documents have not been verified meaning I cannot top up in order to get my card sent. It has been a day since I sent the photos


#2

Hi @Olijohnsonn,

We’ve verified your account!

Enjoy Revolut :slight_smile:


#3

I’m having the same issue and have been waiting on the in-app support for over an hour now.
@revolut


#4

Hi there. You will need to provide your right to remain in the UK.


#5

My app in mobile closes every time when I try to verify my account. My card is declined and cant use it or send my money, I cant do anything because of verify my account. could you do it manually somehow?


#6

My right to work is my British passport, isn’t it?


#7

LOL
I bet it should be…


#8

Looks like the team has helped you out.


#9

Yes, use your British passport please.