Identity documents not verified


My identity documents have not been verified meaning I cannot top up in order to get my card sent. It has been a day since I sent the photos


Hi @Olijohnsonn,

We’ve verified your account!

Enjoy Revolut :slight_smile:


I’m having the same issue and have been waiting on the in-app support for over an hour now.


Hi there. You will need to provide your right to remain in the UK.


My app in mobile closes every time when I try to verify my account. My card is declined and cant use it or send my money, I cant do anything because of verify my account. could you do it manually somehow?


My right to work is my British passport, isn’t it?


I bet it should be…


Looks like the team has helped you out.


Yes, use your British passport please.