Hi guys,
1 week ago i received my card, i top-up 30 pounds, and cannot use the card.
I tried in supermarkets, in the tube, in a stores, and nothing.
Can you help me?
Thanks
Hi guys,
1 week ago i received my card, i top-up 30 pounds, and cannot use the card.
I tried in supermarkets, in the tube, in a stores, and nothing.
Can you help me?
Thanks
Hey @hectorges
I never had such a problem! What’s the exact problem? Refused? Not recognised? Any particular error?
nop! Just the machine say: PIP PIP, and i can’t pay!
Hey @hectorges
This never happened to me. Just one quick consideration: are you using contactless?
If so, you will have to make at least one Chip&PIN transaction to enable contactless transaction functionality
Check if you have this card enabled (in the app). Check security panel too. What about ATM withdrawal? Does it work?