I can't put comma on the app


#1

Hello,

I can’t put comma when i want to exchange money.
Can someone help me please ?

Thanks


#2


#3

Thanks for your answer but I obviously knew where he was but when I press it, it doesn’t work.


#4

Sounds odd. What mobile OS?

Have you tried force quitting the app and relaunching it?


#5

I’m on Android
Yes I tried but Its not working since I started the first time


#6

Hey @SebMais19 :slight_smile:

Try long-pressing the dot/comma button or the symbols button and try to put a comma/dot there :wink:


#7

Thankss but it’s not working it’s like I didn’t have the comma section when I press it nothing happens


#8

Same problem here on Android. Always update (both system and Revolut app).
Any news?


#9

Hello,

Try to uninstall and install again the app it worked for me


#10

Hello,

Thanks. I tried but … still the same…


#11

Hello,

When I change the language of my phone from French to English, it works. But… I will not change my phone settings anytime I want to write a coma :slight_smile:

Is there any way to create a bug ticket or something ?


#12

So this is not working when your app is in French, right?


#13

This is not working when my smartphone is in French and when my app is in French. I did not try to change the language of my app. I dont’t even know if I can! Tell me otherwise…


#14

PS: My phone is a Samsung, and you may know that there is a Samsung layer over Android… :thinking:


#15

Hello,

I’ve noticed that in the “rates” UI, the comma works. The keyboard provide this key : “.-”. Instead of the key “.” in the “exchanges” UI.

“rates UI” :

“exchanges” UI :

Hope it can help !


#16

Hi everyone, I have the same problem, I have a Samsung Galaxy S8 in french and I can’t use the cents. on the keyboard the comma is greyed and the point won’t work. I switched to English and it works. But I’m not keeping my phone in English just for this App. I see that the last answer is from Dec 17, Nobody else encountered this problem?
I also see what Ivanovitch wrote above, I have the same in rates convertions but when I want to exchange the keyboard just shows the point.


Has anybody a clue?