How can we make Premium/Metal 10x better?

Breakdown cover within the EU(car, motorbike)
Phone insurance with one day replacement !!!
no phone = no access to Revolut and money
choice of default currency…I just went to Poland and PLN was still loosing against Pound, I rather use British pound account with better exchange rate than PLN.

I am advocating for the choice of basic currency for a while. Unfortunately in vain up to now. It’s set by default according to your address regardless if you don’t live in that country.

Currently, I’m spending most of the month out of Europe and I wouldn’t change my address to it because it would be pointless. Even by then it won’t be possible to change the basic currency either, since it’s not supported outside of EEC.

Regardless I top up Revolut always with Euros I can’t set it as basic currency…

2 Likes

I’ve had this idea about finding recurring debits and showing those separately. Posted here: Find Recurring Payments and Show Those Separately 💸

1 Like

Let make 2020 better

First thing, hope in 2020 you can use your BANKING LICENSE

a brief summary of what i’m looking from Revolut

Card :

  • a real debit card with offline payment (for the fuel, payment in the plane) , no more prepaid card !

  • an optional Credit card for hotel and rental car (bunq is already doing it)

  • More than 0.1 % cashback within Europe would be nice

Upgrade for Real Visa infinity or real world elite mastercard

With unlimited access to Airport lounge, concierge, and perks

i saw a rumor on twitter about a Visa infinity card but nothing on in App

Account

  • more local banking details, specialy US and CHF, i saw lot of people asking for it

  • Give a local IBAN, french user with IBAN starting with FR

  • SEPA instant payment for free (bunq is already doing it)

  • more supported currencies in the wallet

  • ability to change my base currency

  • Add more currencies for International transfer, if you can’t do it, partner with someone else (western union, money gram, tranferwise, worldremit), bring the service for the 10mio users

  • For FX, Ok i admit for EURUSD you’re good, very good, i saw 0,0001 difference between revolut app and my bloomberg screen, but be more competitive in other currencies, sometime its huge, on-board more counter-parties and adjut your execution algo, for the weekend mark up, i know you need to hedge yourself, but come on its huge, you can reduce it

Overdraf and loans

  • it’s all about banking license, but people need overdraft, at least for 30 days free of charges

  • for loans, i saw that loans is already available in UK but not in rest of Europe
    i want to have a market place for all type of loans
    Consumer loan
    Car loan
    Real estate loan
    but also instant loan (Lydia french fintech in already doing it, it’s a capped instant loan payable in 3times)

I want you to disturb the loan market

Vaults and Saving account

  • ability to make a payment or a transfer directly from the vault
  • a Real saving account, that a problem for me, why the money is sleeping in the volt without making interest, if you can not do it partner with some else ( Monzo is already doing it with GETCHIP), it could be good to have a market place of Saving accounts

Revolut Trading

I want a real Wealth and trading Platform, not only a securities account

  • include all US stock not only 800

  • Include all European stock

  • include Asian stocks

  • include Fixed income, ( be innovative, include CFD on it, as we can invest as little as 1€)

  • ETF, and leveraged ETF ( ETF x 3), not only for stock but also for bonds, commodities, index, industries, with difference provider (vanguard, blackrock, amundi …)

  • Include Derivatives ( option, turbo, warrant, structured product, autocall…)

  • Include Mutual Funds from external provider ( pimco, blackrock, rothschild …)

  • Ability to put order in a new IPO

  • Ability to short stock in all market

  • margin Trading in different currencies, with a reasonable price with stocks as collateral

  • remove the limit per order, not only capped to 1000$

  • limit order in both direction, to sell or buy stock at certain level automatically

  • securities account transfer, i want to transfer all my shares to revolut with reasonable price

  • W-8BEN for us dividend

  • following the last RevRally, ISA account in coming, but not Only for UK, i want to have French one ( PEA and PEA PME)

  • a robot investing or autopilot
    with 5 option :

    • Very conservative (10% equity 90% fixed income)
    • Conservative (30% equity 70% fixed income)
    • Balanced (50% equity 50% fixed income)
    • aggressive (70% equity 30% fixed income)
    • Very aggressive (90% equity 10% fixed income)

If you re not able to do it, partner with someone else, example in the US, Qapital.com is doing really well

For the design of the trading part, its should be completely changed, we need more information
ok News and stories in good but we need more data, i need financial report, consensus, estimates

Robinhood is doing it

As usual if you can not do it, partner with someone else, Atome finance is for free and they are really good

Support

A real support By phone, not only with chat, i know it taking time, u re recruiting people in Portugal, but its time to have a real support

WEB access

I can not understand why an official web access is not available,

suppose a i lose my phone, how can i do

Cash, top up

  • i want to have the same service as cash26 or Barzahlen
  • as we start on-boarding Asian and american user, ability to top up with american express card or Union pay

Insurance

  • i do not understand why we don’t have same feature as N26, insurance for the phone, cash withdraw must be included in the Metal subscription
    a gadget insurance ( including phone, laptop, ipad …) and personal civil insurance, that must be included the metal plan
  • Create a marketplace for Insurance :
    Car insurance
    Home insurance
    and why not life insurance

that all for me, i really want revolut to be the bank of the future, let make it

tchussss

Achraf

11 Likes

Prepaid cards actually have benefits when used outside of the local country; visa blocks DCC on ATM withdrawals and MasterCard fully blocks it on Maestro/MC ATM withdrawals and POS system.

Bunq’s credit card is stupid and isn’t a product I want any bank to copy

It has no protections of a credit card due to the fact there is no credit agreement, so it’s just a debit card with a shiny label that says credit

It is unlawful for merchants to refuse SEPA IBAN’s, thus it seems counterproductive for Revolut to subsidise their breach of the law

As such I suggest Revolut set up a team that works with each country’s regulators to have merchants forced into accepting foreign IBAN’s as they’re legally obliged to do

TransferWise if they plan on doing this preferably - honestly just use them in general

Revolut SWIFT transfers are sent in a way that doesn’t prevent the receiving bank from charging fees, when they really should be

30 day free overdraft? Literally never seen that offered on an account besides student ones

I think what’s more reasonable is to ask for waived fees if an overdraft‘s fees is only £0.20 or so

The problem with Monzo doing this is they typically take a cut of what you would get if you went directly to whatever company they’re partnered with

I would say Revolut should charge fees and stipulate in the contract that they must offer the same deal as going direct, if they want to offer it on Revolut’s platform

Aren’t IPO’s normally for multi-millionaires?

They already have this

Visa and MasterCard are pretty widely available in all territories Revolut is launching in? I wouldn’t mind American Express top-ups but what would that even bring? Besides a cash purchase fee and massive interest payments

Revolut isn’t N26.

Insurance for phone would be nice, but if I remember right N26’s insurance wasn’t cream of the crop

N26’s cash insurance is only applicable to Germany and a few other countries, because they’re cash intensive; cash withdrawal insurance for a user in the U.K. or France seems relatively useless from my experience in using card in both countries

Gadget insurance? You’re not going to insure your laptop, iPad and phone for 15€ a month and get all the other features…

Personal civil insurance? Never ever have I saw this included in an account

@Recchan: Fully support this wish, for all Revolut cards, as it’s still not implemented 100%. Getting DCC prompts now and again on SIX terminals in Switzerland asking to choose between GBP and CHF. Both Maestro and MC have this problem. Don’t know about Visa, I only have a virtual one and online I get asked for DCC with that one as well sometimes.

1 Like

You need to make Revolut aware so they can report it to MasterCard

Personally, I’ve not had issues since it has become part of MasterCards acquirer agreement; at a lot more than 6 terminals and in Paris where you’d expect DCC to be used heavily, to screw tourists

I don’t believe it applies to online transactions as those already have to have optional DCC AFAIK

at we can use it with rental car company

you right, it’s illegal but we still have this problem

for EUR account, its really common to have this term condition due to negative interest rates

no no, im not millionnaires, but time to time im participating to IPO

never see it, i paid full tax on my US dividend on revolut

Get a credit card - Bunq will not be rushing to help you if anything goes wrong

It’s not for Revolut to compensate for unlawful business practices - simply inform the place you’re going to report them and do it. To make the eurozone viable this must be done.

Maybe it’s U.K. only at the minute then, I definitely filled it in

they do it, need to be completed in all EEA and in multiple currencies at least GBP EUR and USD

1 Like

You won’t ever get rates of 1.35% in EUR, in all honesty. Not in the current financial climate of the EU anyways

Also, their partner bank is British, so this has obviously been a case of trialing it with a partner in the market they have the most experience in. You might see us getting EUR/USD ones as they expand and work kinks out in new markets.

1 Like

I’m seeing a huge gap between metal subscription across all markets.
Pretty much in EU every single major reason to upgrade to metal doesn’t exist.
No perks, no loans, no saving vaults, deferent lounge prices and after all we pay the same monthly fee.

The irony: They have a bank license in Europe but not in UK.

1 Like

Don’t get hung up on perks. Even in the U.K. where we have them, they’re mostly for services related to travel, some of which (actually quite a few) don’t operate in the vast majority of the country with the others being national or multinational brands who have the exact same discount offered outside of Revolut anyways

Their loans aren’t particularly amazing and aren’t a Metal feature at all

Considering the interest rates in the eurozone you’re not going to get 1.35% interest anyways, you’re likely to get barely anything and it’s not even that great a feature here

Understandable complaint - I don’t get it either. We do pay £20 now and not £15, which works out as probably 4€ cheaper than the 28€ I believe eurozone countries pay

That’s not true, some countries pay more and some less

What irony? They don’t use the banking license anywhere despite having it

Why, no idea, but the fact stands all of Europe is served by the electronic money institution, not the bank

So, what’s better? To have all these small “improvements” or not?