Device Insurance is mislabelled

Ideas & Feedback Feedback
1

Hi guys,

Device insurance isn’t actually device insurance, it’s phone insurance. It seems daft to name it “Device Insurance” when you can’t insure anything that doesn’t have an IMEI, like a WiFi iPad, for example (which is what I was trying to insure). I got all the way through the process to the point of activation without that being mentioned a single time.

2

Urgh, and you farm all the insurance dealings out to your provider. If I’ve bought insurance through your app then I should be able to at least cancel it through the app within the 14 day EU required cancellation period. I am not impressed by this feature. Frankly it just feels cheap.

1 Like
3

It definitely does…