Contacting support during weekend


#1

Hi,
My card has just been declined. It is Friday and app chat is not available until Monday. I am without money. Anyone knows how to get help during the weekend?
Thanks!


#2

Hello @mirufka,

Apologies for any inconvenience caused. Let us clarify that our support team is available during the weekend, from 12:00GMT - 18:00GMT.

Best,

Andreas K.


#3

sorry for being pedantic, but you mean GMT :slight_smile:


#4

Thanks you, all sorted, it seems to have been only temporary problem.


#5

oops thank you @FernandoMiguel :slight_smile: