Card Charges overPriced


#1

Find this shocking to believe but being charged £5 for my first card and £5 for delivery … and ive been waiting 5 days for my card so clearly delivery is overpriced


#2

Did you already have a virtual card when you ordered a physical one?


#3

no anytime I went to use the virtual card when on holiday it was refused so had to resort to ordering a physical one


#4

Remove the Virtual Card and your Physical one should be free :slight_smile:


#5

Ive already had to pay for physical card but thank you for the advice


#6

Try the in app chat, and tell them what happened and that you haven’t gotten your card yet. If you are lucky they will refund the costs :slight_smile: