Cancel a pending payment

Monty · 19 November 2017 14:11

Hello

I sent a payment (IBAN) over the weekend but no longer wish to send it to the recipient.

The transaction shows as ‘pending’ in the app so I assume it has not been sent yet from Revolut.

How can I cancel / stop this payment from going through?

Thank you

Juliopp · 19 November 2017 14:28

Did you get in touch with :r: through the in-app support chat? This might be the fastest way for you to get an answer

You can access it clicking Support in the More tab of the app, and typing live agent

anon71086934 · 19 November 2017 17:30

Hi there!

Please shoot me a DM with the phone number linked to your account so that I can look into this.

Best,

Jessica

anon33247966 · 20 November 2017 11:38

Did you manage to sort this out?

Monty · 20 November 2017 12:21

Hello

Many Thanks for the offer of help.

I managed to resolve this with your colleague via support chat

Kind regards

ridhigosai · 21 August 2018 19:50

Hello, how did you get in contact with them??

RicardoRego · 24 September 2018 14:06

Hi I have the same problem. I want to cancel a pending payment. How do I do it?
I tried the chat but nothing useful came out.

Thanks a lot
RTR

huso_1905 · 7 April 2020 14:32

I have the same problem i would like to unsend a payment but it gives an error

Sethide · 19 November 2020 02:41

I also have the same issue.
I didn’t get to review page, it sent directly.
No one is responding in app chat (yet).