Help needed -
NUMBER ALREADY IN USE
When I just logged onto the app, I was asked to enter my phone number (unusual). It then said that the ‘number was already in use’ and wouldn’t let me into it. I wasn’t trying to sign up; I’ve already been using the app for months. The only difference may be that I’ve had a different sim card in my phone for a couple of weeks (although that shouldn’t make a difference given that this is an app for travellers and I have to change my sim all the time).
I need to use the app today so I’d be grateful if you could advise as soon as possible.
The catch 22 is that I can’t access support chat because I can’t get into the app - there should be a solution to this.