Broken phone


#1

My phone is broken beyond and i would like to top up revolut.


#2

Hello @erlockwood1988,

As I can see you have topped up your account yesterday. Do you need any further help?

Best,

Andreas K


#3

Hi Andreas,

Yes I do, fortunately my phone turned on for long enough to top, it may allow me to again however the battery is only charging to 3% then draining very quickly - I need a new phone however I’m travelling until March 30th. Is there a way to top up remotely through a website?

Thanks for your help.

Liz


#4

Hello @erlockwood1988,

Apologies for the delay in getting back to you, I wasn’t in the office.

Yes, you can find in the app the bank details so you can top up your account via bank transfer. Unfortunately, there is no web option.

Please let me know if you have further enquiry.

Best,

Andreas K.


#6

Do you have a new device?


#8

Yes please and get in touch with me via DM :slight_smile: