Blocked account, how fix it


#28

Same problem with me. Can you help? No answer on the in-app chat for hours… Thank you.


#29

Diogo I can see your account fully active!


#30

Thank you AndreasK! A live agent contacted me minutes ago and sorted the problem. I will try the same payment again, hope it does not get blocked again.


#31

I have same problem,account is locked since April,support team ignore me


#32

Hi Andreas, my account was currently locked. No answer on the in-app chat. Can you help me ? Thanks!


#33

Hi Michal. Apologies for the delay. I can see your account fully active.


#34

Hello I have the same problem, can you help me please?


#35

Please help me!
My account currently blocked for security reason… i don’t know why
When i verified my latest top-up … the code did not good for Revolut
What can i do now?
Please help me!


#36

Nobody is answering me on the chat, I have the same problem


#37

@AndreasK My account is blocked for security reasons. Please help. It’s urgent for me.


#38

Hi all. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


#39

Hello @AndreasK ,
My accounts has been blocked since yesterday and I had no luck in getting any response on either in app chat or Facebook . I’m currently away on holiday and I’m now stuck with no money. Could you please help?


#40

@AndreasK My account is blocked also and asking for verification from my bank statement for a code on the transaction. My transaction does not show any code just shows as “Revolut Ltd with the date of the transaction and value”. I topped up using Android Pay from a Santander bank.


#41

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat as soon as possible.


#42