App stuck on reviewing documents after receiving text message


I received a text message saying my verification failed but the app is stuck on reviewing documents so I can’t try to attempt verification again.
I’d appreciate any help on this issue.


Did you try ask them about it using in-app chat?


Yeah getting no reply, they say they’re quite busy but that’s been for the past few days, hence why I’ve come to the forums


I’ll tag @AndreasK and @JessicaZ for you.
They will help when they are on their shifts.


Cool thanks :smiley:


Live chat got back to me and I’m all verified so no longer need help :slight_smile: