App stuck on reviewing documents after receiving text message


#1

I received a text message saying my verification failed but the app is stuck on reviewing documents so I can’t try to attempt verification again.
I’d appreciate any help on this issue.


#2

Did you try ask them about it using in-app chat?


#3

Yeah getting no reply, they say they’re quite busy but that’s been for the past few days, hence why I’ve come to the forums


#4

I’ll tag @AndreasK and @JessicaZ for you.
They will help when they are on their shifts.


#5

Cool thanks :smiley:


#6

Live chat got back to me and I’m all verified so no longer need help :slight_smile:


#7