App keeps crashing while lauching

Hello,
The app keeps crashing at launch for a long period of time.
I’ve tried following troubleshooting steps for several times but it still crashes at launch…

  • Restart your device and your internet connection
  • Make sure your Revolut app is updated to the latest version available
  • Clear the device’s cache
  • Close the app completely from the app switcher
    It’s been almost a week and really need the money in my account.

I’m on iPhone 8, iOS 14.0. I also tried to update my software (16.7.7) but failed while installing…

Thank you in advance.

@PeiYuLin Hello, Welcome to the community. :heart_eyes:

I am sorry for the inconvenience caused. :frowning_face: I see you’ve already tried several troubleshooting steps and the issue still persists. I would advise you to contact us on help@revolut.com so that we can resolve this issue ASAP. :pray:

Veda | Community team