Account login/ creation

I cannot seem to reactivate my old revolut account - I have not been sent any codes to my phone or email.

When I try to make a new account with my phone number it says the number is invalid

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@IngridDoyle88 Hello, Welcome to the community. :heart_eyes:

Welcome to our community. I’m really sorry to hear about the issue you’re currently experiencing. Please start by following the basic troubleshooting steps. :arrow_double_down:

  • Clear cache & cookies: Ensure to clear the cache cookies on your phone.
  • Strong Wifi: Make sure to check your wifi connection
  • Updated version: Don’t forget to download the latest version of the Revolut app.
  • Restart device: Restart your device once

After finishing these steps please let us know if you are encountering the same issue. :pray:

Veda | Community team

Hi Veda,
None of this worked for me.
Do you know how I can chat on the app without logging in?

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@IngridDoyle88 I would advise you to contact us via Help@revolut.com so that we can look into this issue for you and provide a timely resolution. :pray:

Veda | Community team

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