Accessibility issue

Dear Revolut community,

I am blind, I will use iPhone xS and the newest iOS version (17.4).
The problem is that when I login to my Revolut account; enter phone and passcode and possible sms / email-verification, the app asks me to upload selfie of me to verification. When I tried to take it, this is so difficult because I am blind and don’t know, when my face is in the circle. iPhone’s screenreader Voiceover doesn’t say anything to help me to focus my face clearly. Could you develope your app so the Voiceover could say some helping tips like (move phone right and up) to helping me to take the selfie.

Thanks!

2 Likes

@apple95mh Hello, Welcome to the community. :sunflower:

Thank you for reaching out and for your patience. We appreciate your feedback on how we can improve the app’s accessibility. We’ll share your suggestion regarding VoiceOver prompts for selfie positioning with our development team. :pray:

Veda | Community team