" Your account is currently blocked for security reasons?"


#1

Friday I did try to make an pre-order of a camera expecting them to charge me only when available (somewhat next week). They tried to charge on friday and I didn’t have funds. I did try again today (after I did a deposit) and the revolut locked my account (I don’t know if they did that because of the total amount of the purchase, that’s over U$3000. THe live support was suppose to transfer but didn’t reply at all. What should I do?


#2

@AndreasK @larysa.stachowicz can you please help? I need to know if I should wait for revolut fixing my account or should I proceed my pending transaction with another form of payment.
Best regards


#3

Hi there.

Unfortunately I cannot locate your account using the info of your profile here. Could you please send me a DM with your phone number used to sign up so I can help?

Best,

Andreas K.


#4

Hi
My account also blocked!
Why?


#5

Hi Andreas, the same happened with my mom’s account. Could you please take a look?


#6

Hello Andreas, I do have same problem today. my account has been locked… all I wanted is to try Revolut…

Hope to solve this problem asap.


#7

Please send me a direct message with your phone number associated with your account so I can help. :slight_smile:


#8

AndreasK, I am experiencing the same issue:

Your account is currently blocked for security reasons…

I tried to send money to my bank account.

All data is correct and account was verified.

How can you help me please? :frowning:


#9

Solved! Thank you! :slight_smile:


#10

Hi @AndreasK I seem to have the same issue - could you please help?
Thanks!
Timmy


#11

Hi could you help me please? My account is locked.


#12

Hello @AndreasK

My account is also locked since yesterday evening. Could you please help me ? Thanks


#13

My account is also blocked since yesterday.Need help ASAP please!


#14

@AndreasK MY account has been blocked since yesterday and i need to know if a transaction went through or not?

can you please help


#15

Hi @AndreasK ! I am facing the same problem and further to that the application has been blocked too and I have absolutely no access to my revolut card and accounts! How can we send direct message to you?


#16

Account blocked since yesterday,can’t get any replies from support tream.Can anyone help me please.


#17

Mine is also blocked with no reply from support.

I need it unlocked soon.


#18

Hello Andreas!
Same problem here. After the card verification! I have been blocked. Could you help me? @AndreasK


#19

Same situation here. Over 1000€ frozen now, just tried to transfer them from Revolut to my bank account.

Support ignores any messages @AndreasK maybe you can help? :slight_smile:


#22

Wow, it’s almost like there is a pattern of some sort…