Support is not responding! I spoke with a live agent, she said she would escalate the issue and it would take more time, but she didn’t give me any timeframe! Help anyone?
Hey Riogk
If you search the forum several people have had this experience. It means the support have been sent to their compliance team (most likely) and it could be a couple of days.
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Thank you for your response 
Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.