You have ordered too many cards (physical spare card)


#1

Hello,

I am a premium user with 1 physical card and 2 virtual cards and whenever I try to order another physical spare card I get the error that I have ordered too many cards. Am I doing something wrong? How to order another card?

Thanks!


#2

Hey @Dean111 :slight_smile:

Any user can have up to 3 cards at the same time, but not more up to 2 physical and 5 virtual cards at the same time, as @AlexA pointed out.


#3

Thanks for the answer. You’re far better than Rita!


#4

@Juliopp Are you sure about that? I am not a Premium user, but have a physical Mastercard, a physical Maestro and two virtual Visas.


#5

Weird. I don’t even have the option to order Maestro. How did you do that?


#6

Maestro is available only in NL, D, A & CH


#7

Maestros are unknown to me and probably beta-ish :wink:


#8

I was offered to choose between Visa and Maestro when I ordered the second card so there is no beta factor involved here :wink:

Also, according to Revolut’s website:


#9

Considering they were never announced “officially” and they actually took some time to start to work, I’d say there was some beta factor.

Rectified. I was mistaken and the info was outdated.


#10

You are of course right about the Maestro beta factor.
What I meant is that I could just as well have selected the Visa card and as such the card type was not an enabler or limiting factor.