Wrong balance


#1

My balance on the app is wrong, and is taking into account some transactions that were pending, but which have been cancelled by the store/hotel.
On the xls, this is taken into account, and the balance is the right one.
What can I do ?
351.84 € are missing from my account balance on the app.


#2

Hi @Mulb,

Have you tried updating the app or double checking your internet connection?:thinking: