Has anyone else experienced this please? When I try to top up via bank transfer, I have bank details visible for EUR, USD, PLN and CHF, but if I go into GBP, it is all greyed out with a red button at the bottom to “activate” account. However when I press this, nothing happens.
Verified all my ID
Verified a debit card
topped up ok via android pay before
logged out/into the app.
I had a live chat with a support rep, who said “someone would come back to me” but they were very non-commital about it. I am travelling in a couple of weeks time, and I need to make sure that this is sorted for then. Has anyone else had this issue before please, and does it take long to sort?
Thanks in advance!