Withdrawing cash - help please.


#1

Some clarification please:

I’ve extracted the following from the FAQ which appears contradictory. Does “withdraw” refer to drawing over a bank counter (ie, a source other than an ATM)?

“Using Revolut to send, spend, withdraw and exchange in a foreign currency is free for the first £5,000 / €6,000 / $6,000 (or equivalent) per calendar month.
ATM usage is free for up to £200”


#2

@Grahamnbutler We mean withdrawing funds at an ATM terminal. The first 200GBP will be free per month, then there is a 2% fee, there is also the FX limit which is free up to the first 5,000GBP per month, then there is a 0.5% fee.


#3

Ah. So drawing cash from a bank with the card would not count towards the £200 ATM allowance?


#4

Yes, that’s correct, since you are not using an ATM terminal, this should post as a card transaction.


#5

I am most grateful - thank you.


#6

@larysa.stachowicz I would have to correct you here :slight_smile: Revolut does not support POS cash advances, i.e withdrawing cash at the bank counter by using the POS machine.


#7

I can also confirm that cash advance (i.e withdrawing cash at bank counter) is NOT supported.


#8

That’s right. But what about grocery stores?


#9

No type of cash advance is supported (be it at the bank counter or grocery stores)


#10

So its doesn’t matter where you trying to withdraw money on ATM or in bank from cashier you will be charged fee after limit exceeded which is 200 £ . Please be more clear in your answers as this is confusing us customers .

Thank you :grinning:


#11

Can you see this past please?


#12

Can you assist me please?