tried in 4 different banks ( BBVA, Santader, Caixa , Unicaja) to withdraw some cash (€50 with available balance more than €200) and all transaction were denied.During the process everything looked ok (bank screen message to collect money) amount deducted from Revolut balance but in the end the transaction denied by the bank ( scree message). After approx 5/10 minutes amount returning to Revolut balance and no notification of denied transaction.
Can please someone confirm that managed to withdraw money without any issues or has an idea what could be the problem??? ( of course ATM withdrawals option is ok)
yes i tried with the support but wasn’t so helpful…i explained the problem and they came back advising to check the ATM withdrawal lock option…so tried here in case that i am not the only one…thanks for your help btw
Hi @anon33247966 …as said the ATM option is ok…for some reason the banks denied to give the money despite the transactions were fully executed ( i’ve received a notification from Revolut app that the money got deducted and after 5/10 minutes the funds returned to my R account)
i tried again yesterday 02/10/17 at Caixa8562 ( La Linea de la Concepcion) , amount 100euro and same result…i also kept a copy of the statement if you need to attach it here…
Really? I have only been able to withdraw cash money with Ibercaja bank without any fee. The rest of them had to pay at least 2€ commission. So strange…
Hi guys!
I am currently experiencing the exact same issue in Spain, got a new card and withdrawals are consequently being declined.
Any tips or workarounds here?
Support said to ask the bank(s).